Key Account Manager - Mumbai - Foxtale

    Foxtale
    Foxtale Mumbai

    5 days ago

    ₹900,000 - ₹2,200,000 (INR) per year * Customer Service / Support
    Description

    Designation: Key Account Manager – Quick Commerce 

    Location: Andheri East, Mumbai, Maharashtra 

    Employment Type: Full-time 

    We are looking for a detail-oriented and data-savvy Key Account Manager – Quick Commerce to join our dynamic quick commerce team. The ideal candidate should be proficient in handling marketplace operations, pricing updates, and cross-functional coordination while driving performance through strong analytical support.  

    Key Responsibilities:  

    Marketplace Operations:  

    • Manage end-to-end operations across Blinkit, Instamart and Zepto and other quick commerce platforms 
    • Coordinate with platform KAMs for visibility, assortment expansion and growth initiatives 
    • Execute price changes, promotions, and platform campaigns 
    • Ensure product listings, content and creatives are accurate and live 
    • Manage platform hygiene including catalog health, availability and discoverability 
    • Drive new launch onboarding across Q-commerce partners 
    • Work closely with internal teams (growth, design, supply chain) for campaign readiness.  

    Demand Planning & Inventory Management: 

    • Plan inventory allocation across dark stores / cities 
    • Monitor fill rates, OOS and ageing stock 
    • Forecast demand for ongoing SKUs and new launches 
    • Coordinate replenishment planning with supply chain teams 
    • Optimize assortment mix (Singles vs Combos) based on platform demand 

    Performance Monitoring & Growth: 

    • Track sales, conversion, visibility and category rankings 
    • Analyze platform-level performance and derive growth actions 
    • Monitor competitor assortment, pricing and offers 
    • Drive category growth through campaign participation and media visibility 
    • Identify opportunities to improve contribution margin and ROI 

    Promotions & Commercial Planning: 

    • Plan discounts and promotional strategies with platforms 
    • Evaluate ROI on platform spends and visibility investments 
    • Manage monthly revenue targets and platform-wise projections 
    • Support JBP discussions and commercial negotiations 

    Reporting & Analysis: 

    • Maintain platform dashboards and performance trackers 
    • Share weekly and monthly business reviews 
    • Build actionable insights from ratings, reviews and customer behaviour 
    • Prepare review decks and business summaries for internal stakeholders 

    Key Skills Required:  

    • 2–5 years of experience in Quick Commerce / Ecommerce KAM role preferably from FMCG / Beauty / D2C background  
    • Experience working with Blinkit, Instamart, Zepto or similar platforms 
    • Graduate/Postgraduate in Business, Marketing or related fields 
    • Strong analytical skills (Excel/Google Sheets – pivots, lookups, data analysis) 
    • Understanding of Q-commerce business dynamics 
    • Stakeholder management & negotiation skills 
    • High ownership and execution ability 
    • Cross-functional collaboration (marketing, supply chain, finance) 
    * This salary range is an estimation made by beBee
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