Client Servicing Executive - Delhi, Delhi, India - CRATERZONE PVT LTD

Deepika Kaur

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Deepika Kaur

beBee Recuiter


Description
JD - Job Description


Position:
Client Servicing Backend Executive


Location:
Hauz khas Sarvpriya vihar

Roles & Responsibilities


  • Gain a deep understanding of client requirements.
  • Act as a liaison between clients and vendors, facilitating effective communication.
  • Prepare and provide quotations to clients.
  • Manage the end-to-end process of raising and handling client/vendor billing.
  • Generate monthly and quarterly revenue and expense reports.
  • Collaborate with the finance team to submit clients' invoices monthly for GST returns.
  • Maintain a comprehensive tracker of pending client payments and actively follow up on overdue payments.
  • Process vendor invoices in the accounts and ensure timely payment release.
  • Manage client billing portals, submit invoices, and oversee Statements of Work (SOWs).
  • Work with the production team to ensure timely project delivery.
  • Perform quality checks on audio and video files.
  • Be open to learning audio recording and editing, with training provided as necessary.

Salary:
₹18, ₹25,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Experience:


  • B2B: 2 years (preferred)
  • Customer service: 2 years (preferred)

Language:


  • English (preferred)

Work Location:
In person

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