Client Servicing Executive - Delhi, Delhi, India - CRATERZONE PVT LTD
Description
JD - Job DescriptionPosition:
Client Servicing Backend Executive
Location:
Hauz khas Sarvpriya vihar
Roles & Responsibilities
- Gain a deep understanding of client requirements.
- Act as a liaison between clients and vendors, facilitating effective communication.
- Prepare and provide quotations to clients.
- Manage the end-to-end process of raising and handling client/vendor billing.
- Generate monthly and quarterly revenue and expense reports.
- Collaborate with the finance team to submit clients' invoices monthly for GST returns.
- Maintain a comprehensive tracker of pending client payments and actively follow up on overdue payments.
- Process vendor invoices in the accounts and ensure timely payment release.
- Manage client billing portals, submit invoices, and oversee Statements of Work (SOWs).
- Work with the production team to ensure timely project delivery.
- Perform quality checks on audio and video files.
- Be open to learning audio recording and editing, with training provided as necessary.
Salary:
₹18, ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Experience:
- B2B: 2 years (preferred)
- Customer service: 2 years (preferred)
Language:
- English (preferred)
Work Location:
In person
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