Customer Support - Coimbatore, India - The Putchi

The Putchi
The Putchi
Verified Company
Coimbatore, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description




NOTE:
female only

Job Title:
Customer Support Representative

Department:
Customer Support

Reports to:
Customer Support Manager

Summary:


The Customer Support Representative is responsible for providing excellent customer service to our customers by answering their questions, resolving their issues, and providing them with the information and support they need.


Responsibilities:


  • Resolve customer issues in a timely and efficient manner
  • Escalate complex issues to the appropriate team or manager
  • Provide customers with accurate and uptodate information about our products and services
  • Maintain a positive and professional attitude at all times

Qualifications:


  • High school diploma or equivalent
  • 12 years of customer service experience
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team
  • Strong problemsolving and analytical skills
  • Ability to work under pressure and meet deadlines

Desired Skills:


  • Experience with customer relationship management (CRM) software
  • Experience with social media customer support

Benefits:


  • Competitive salary and benefits package
  • Opportunity to work for a growing company
  • Chance to make a difference in the lives of our customers.

Salary:
₹15, ₹18,000.00 per month


Benefits:


  • Cell phone reimbursement
  • Food provided
  • Paid sick time

Schedule:

  • Day shift

Speak with the employer
Application Deadline: 05/08/2023

Expected Start Date: 05/08/2023
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