Customer Support Associate- Hsd - Mumbai, India - QUESS CORP LTD

QUESS CORP LTD
QUESS CORP LTD
Verified Company
Mumbai, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Responsible for developing and implementing consistent and economical monitoring system for delivery of Product and Service promises to the Customer

  • Based on Customer feedback and CSI studies recommend and lead process changes.
  • Monitor and implement these changes in processes from Product and Service Managers to field and the contact center
  • Implementation of segment specific Loyalty Programs to acquire and retain loyal retail customers

Salary:
₹500, ₹708,660.00 per year


Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Master's (preferred)

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