R&D Escalations Engineer - Gurugram

As R&D Escalations Engineer you will use your well-honed troubleshooting skills to resolve customer issues that were escalated to R&D by the Technical Support/Services organization. · ...

This role involves deep diagnostics within Microsoft 365 environments Windows endpoints network infrastructure ensuring systems function effectively during critical business periods.Advanced Troubleshooting Expertise: Proven ability to diagnose ambiguous technical issues distingu ...

We bridge the world through travel. · Maintaining this position requires an incredible amount of data. · ...

About Agoda · We bridge the world through travel. Our story began in 2005, · when two lifelong friends and entrepreneurs, · driven by their passion for travel, · launched Agoda to make it easier for everyone to explore the world. · ...

This L3 TAC Engineer is the go-to expert for critical escalated cases owning resolution mentoring peers and feeding insights back into product improvements. · ...

Role & responsibilities · Provide post-sales product and application support for new products and the existing product range. You will be the first point of contact for field engineers and project managers concerning technical queries and requests for assistance. · Provide techni ...

Role & responsibilities · Oversee daily operations of the escalations desk, ensuring all cases are handled with urgency and accuracy. · Serve as a subject-matter expert for complex customer concerns, providing guidance to agents and team leads. · Review escalated cases, identify ...

The company which serves as the India's leading omni-retail suite, built by the pioneers behind the country's first integrated retail-specific ERP. Designed to serve both online and offline retail, as well as distribution, this firm is on the search to hire a Head of Technical Su ...

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. · AtAHEAD, we prioritize creating a culture of belonging,wh ...

· AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. · At AHEAD, we prioritize creating a culture of belonging,  ...

We're Hiring: Lead Support Engineer (B2B SaaS) · Location: Gurugram, Haryana (5 days onsite) · Department: Technology | Customer Support Engineering · Outstation Candidates: Allowed (Relocation required) · About the Role · This is not a ticket-closer role. · We're looking for a s ...

· About us · Exotel is one of Southeast Asia's largest cloud telephony companies. We aim to change the way enterprises look at customer communication. We build the best-in-class communication products that power the companies of today and tomorrow. Our technology enables custome ...

We are seeking skilled L3 software engineer to bridge gap between Level 2 (L2) customer support and Level Dev engineering. · ...

Qualification : B.E / Diploma (Electrical / Mechanical) Overall Experience : 1 2 years Industry Type : Hotel, IT & Manufacturing Industry Experience : 0-1 year Technical Skills (E) : M&E Related Equipment, MS Office & Mail communication Generic Skills (E) : Communication, Interpe ...

We are seeking an experienced Customer Support Manager to oversee service operations, handle client escalations, and ensure timely resolution of service calls related to Multifunction Printers and Office Automation equipment. · Key Responsibilities: · Manage and monitor daily ser ...

Desktop/Technical Support Engineer L1 & L2. · Attend all the tickets forwarded by Service Desk and Incident management team. · E · Solving hardware related issues for end users on desktops laptops handheld device printers scanners etc... · Maintain accurate inventory of assets a ...

Serve as the primary point of contact for all IT-related incidents and service requests during the EST shift. · ...

Oversee end-to-end operations of retail and commercial property during night hours ensuring safety security service continuity and effective coordination among support teams. · ...

We are seeking a Level 3 (L3) Network Engineer responsible for the design, implementation and support of enterprise LAN WAN and Data Center networks. · ...

AHEAD builds platforms for digital business by weaving together advances in cloud infrastructure, automation and analytics, and software delivery to help enterprises deliver on the promise of digital transformation. · We create spaces to empower everyone to speak up, make change, ...