Contact Center Voice Agent - Gautam Budh Nagar, India - Betacore Corporate Services Private Limited

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description
He/She will be responsible for making and receiving outbound/inbound calls.

  • Managing large amounts of inbound and outbound calls in a timely manner.
  • Following the provided "scripts" when handling different topics.
  • Will strive towards going beyond the assigned target and achieve best possible conversion rate.
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our CRM Database by documenting everything

Requirement:


  • Exceptional interpersonal, Sales, problemsolving, verbal (US accent) and written communication Skills
  • Versant 6 Certified
  • Track record of overachieving quota
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multitask, set priorities and manage time effectively

Educational Qualification Requirement:


  • Minimum Graduate in any stream Desired Experience
  • 2 Years of International Outbound Sales experience (US)
  • Prior experience in Health Care or Mass Tort Domain Preferred

Job Types:
Full-time, Regular / Permanent


Salary:
₹28, ₹64,844.28 per month


Benefits:


  • Commuter assistance
  • Flexible schedule
  • Health insurance
  • Leave encashment
  • Paid sick time
  • Provident Fund
  • Work from home

Schedule:

  • Fixed shift
  • Monday to Friday
  • Night shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Gautam Buddha Nagar,

Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)


Application Question(s):

  • How many years of experience do you have in US Market?

Education:


  • Bachelor's (preferred)

Experience:

- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

  • BPO: 1 year (preferred)

Language:


  • English (preferred)

Shift availability:

  • Night Shift (required)
  • Health insurance

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