Support Executive - New Delhi, India - Roadcast Tech. Solutions Pvt. Ltd.

Roadcast Tech. Solutions Pvt. Ltd.
Roadcast Tech. Solutions Pvt. Ltd.
Verified Company
New Delhi, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Roles and Responsibilities:


  • Understanding the products and services provided by the company.
  • Developing training lessons with service delivery systems.
  • Resolving customer complaints and queries.
  • Providing detailed information to customers.
  • Providing the new employees with training sessions for enhancing their skills.
  • Offering exceptional customer service and satisfaction.
  • Following up with customers for any further information.
  • Maintaining a healthy relationship with the clients.
  • Adhering to the company's rules and regulations.

Requirements:


  • Exceptional verbal and written communication skills.
  • Tech savy
  • Phenomenal conflictresolution skills.
  • Good problemsolving abilities.
  • A customeroriented individual.
  • Ability to meet deadlines and prioritize tasks.
  • Outstanding interpersonal and organizational skills.
  • Excellent phone etiquette and active listening abilities.
  • A quick learner and exceptional ability to make decisions.

Salary:
₹10, ₹18,000.00 per month


Day range:

  • Monday to Friday

Shift:

  • Day shift

Ability to commute/relocate:

  • New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

Speak with the employer
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