Fresher Hiring for Bpo Voice Non Voice Process - Kirti Nagar, Delhi, Delhi, India - Hexadecimal Software Pvt Ltd
Description
Manage inbound and outbound calls in a timely mannerFollow communication "scripts" when handling different topics
Identify patients' needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products if they arise
Build sustainable relationships and engage patients by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets.
Job Types:
Full-time, Regular / Permanent, Fresher
Salary:
₹17, ₹18,283.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Morning shift
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (preferred)
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