Offering Domain Expert - Bengaluru, Karnataka, India - Lenovo

Lenovo

Verified Company

Bengaluru, Karnataka, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

General Information:

Req #
WD Career area:

Services

Country/Region:
India
State:
Karnataka
City:
BANGALORE
Date:

Wednesday, May 24, 2023

Working time:
Fulltime

Additional Locations:

India

Karnātaka
Bangalore

India

Karnātaka
BANGALORE

Why Work at Lenovo:

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We're not just a US$70 billion revenue Fortune Global 500 company, we're one of Fortune's Most Admired. We're transforming the world through intelligent transformation, offering the world's most complete portfolio of smart devices, infrastructure, and solutions.

With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that's missing? Wellyou...

Description and Requirements:

Responsibilities:

Identify customer needs for DWS, particularly Service Desk and UEM and translate them into offering requirements.
Develop and maintain offering features and functions, roadmaps, and documentation.
Develop deep understanding of the market for UEM and Service Desk, value proposition for various industries and key clients in those industries and develop gotomarket strategies and sales enablement materials that drive revenue growth.
Provide expertlevel guidance and support for UEM and Service Desk offerings to sales teams, solution and presales team, and delivery teams to create, sell and deliver these offerings profitably.
Stay up to date on emerging technologies and industry trends, providing thought leadership to ensure our offerings are leading in the market and communicate the offering value to our clients and internal teams.
Conduct regular customer and market research to gather feedback and identify opportunities to improve our offerings and differentiate ourselves from competitors.
Analyze sales and performance data to identify areas for improvement and develop strategies to drive customer acquisition and retention.

Requirements:

Minimum of 5 years of experience in a customerfacing role with expertise in UEM and Service Desk technologies.
Strong business acumen and solution focus with experience in scoping, solution design, pricing, and proposal development.
Demonstrated ability to build and maintain strong relationships with clients, colleagues, and partners.
Excellent communication and presentation skills with the ability to convey complex technical concepts to both technical and nontechnical stakeholders.
Bachelor's degree in computer science, Information Technology, or a related field. MBA preferred
Industry certifications such as ITIL, Microsoft, or Cisco are a plus.

Additional Locations:

India