Tele Calling Executive - Indore, India - QLS Academy pvt ltd

QLS Academy pvt ltd
QLS Academy pvt ltd
Verified Company
Indore, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Responsibilities:


  • Make outbound calls to potential students and their parents to introduce them to our academic programs and services.
  • Provide guidance and counseling to students and parents on our academic programs and services.
  • Understand the academic needs and goals of the students and recommend appropriate programs or services.
  • Follow up with students who have shown interest in our programs or services.
  • Meet daily and monthly targets for calls made and enrollments achieved.
  • Maintain a high level of product knowledge to effectively communicate with customers.
  • Update student records and enrollment activities in our CRM system.
  • Provide feedback to the marketing team on customer preferences and trends.

Requirements:


  • Proven experience as a Telecalling Executive or Academic Counsellor in an edtech company or similar role.
  • Excellent communication and interpersonal skills.
  • Ability to build rapport with customers over the phone.
  • Ability to understand student needs and recommend appropriate academic programs or services.
  • Ability to work in a fastpaced environment and meet targets.
  • Good organizational and timemanagement skills.
  • Experience with CRM systems is a plus.
  • Good computer skills and proficiency in MS Office.
  • Bachelor's degree in a relevant field.

Job Types:
Full-time, Regular / Permanent, Fresher


Salary:
₹12, ₹24,507.31 per month


Benefits:


  • Health insurance
  • Provident Fund
  • Work from home

Schedule:

  • Day shift
  • Morning shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

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