OTC Collections - Gurgaon, India - Skillventory

Skillventory

Verified Company

Gurgaon, India

4 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

OTC Collections:

From 3 to 7 year(s) of experience

- ₹ Not Disclosed by Recruiter

Gurgaon/Gurugramor

Roles and Responsibilities

NEED RESUMES ON A DAILY BASIS WITHOUT FAIL.
**Below is the JD:
- **
Responsibilities
Research and analyze the disputes/deductions in ERP
Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
Find opportunities and recommend solutions for process and automation improvements
Daily reporting of individual portfolios to supervise and supervise the past dues
Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
Work as a standout colleague to process any ADHOC request in a timely manner.
Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and professionally.
Raise problems to senior staff members and or management as appropriate.

Qualifications
Minimum qualifications
Any Graduate
Proven experience
Strong Communication Skills (verbal and written)
Knowledge of SAP

Preferred qualifications
Good customer handling skills
High Energy level