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Monetisation & Financial Institution Partnerships – Financial Services(Gurgaon/Mumbai) - Times Internet
Description
At Times Internet, we build premium digital products that simplify and enhance the everyday lives of people.We are India's largest digital products company with a presence in a wide range of categories across news, entertainment, marketplaces, and transactions.
Many of our products are market leaders & iconic brands in their own right.TOI, ET, Indiatimes, NBT, ET Money, TechGig, and Cricbuzz, among others, are products that bring you closer to your interests and aspirations.
We are excited by new possibilities and look forward to bringing new products, ideas, and technologies that help people make the most of every day.
Build a career of purpose & passion with Times Internet.Website :
Business Unit Details:
Times Prime (
),
India's first comprehensive digital membership service for premium content and exclusive member benefits.
The new offering from Times Internet, the digital venture of India's largest media and entertainment group, aims to not only simplify but also elevate every aspect of your life.
As a member of Times Prime you gain access to a wide range of premium content across categories including news, entertainment, lifestyle and more.
In addition, we bring to you a full spectrum of privileges and member benefits, specially curated to deliver superior user experience and unmatched value to our subscribers.
Explore the best events and experiences in town and enjoy special discounts from our partner brandsDepartment:
About Financial services vertical
At the Financial services business, we intend to build a comprehensive bouquet of financial products to monetise the large spectrum of customer base of Times Group.
In order to achieve this, we plan to foray into products like co-branded credit cards, marketplace for proprietary cards, Loan products etc.
We intend to achieve a north star metrics of becoming a preferential platform for all financial needs of a customerDesignation:
Monetisation & Financial Institution partnerships – Financial Services
Location:
Gurgaon/Mumbai
Job Purpose
This role will primarily be responsible to maintain partnerships with banks, bureau & service providers, drive growth strategy and Inorganic/EMI Spends for the Credit Card Portfolio.
The broad responsibility is to understand the business intricacies with FIs, develop and implement business strategies for driving domestic & International Spends on co-branded cards and help reach the assigned targets.
In order to successfully reach their goal, the individual needs to closely work with multiple teams of both external & internal stakeholders including Product, Marketing & branding,Tech, UX, Operations, Analytics, Risk/Policy and Customer Service & Outbound calling teams.
Roles & ResponsibilitiesDrive Key spends projects —from conception to launch.
Digital Initiatives to drive spends - Identifying the gaps, initiating and driving projects for automating processes, creation of user journeys (App & Website)
Utilize qualitative and quantitative insights to develop hypotheses and build customer offers and communication plan
Build and maintain strong relationships with key stakeholders at partner banks, includisenior executives, business leaders, and relationship managers
Drive the development and launch of innovative products, services, and solutions in collaboration with financial institution partners.
Monitor and analyze key performance metrics to track the success of partnership initiatives and optimize performance
Stay abreast of industry trends, regulatory developments, and competitive landscape to inform partnership strategies and decision-making
Work with Marketing team of bank & times group on customer communication for offers and EMI products
Partner with engineers, designers, marketing, customer operations, strategy and analytics teams to rapidly develop and deliver projects
Build strong relations with internal & external stakeholders
Align closely with Customer Service to build and maintain a strong customer experience
Ideate innovative acquisition concepts
Minimum Qualifications Required:
MBA from a tier 1 institute with 4+ years of business development, partnerships, or sales experience in fast-paced growth environment in banks, fintechs or platforms with co-branded cards
Comprehensive knowledge and experience of working in credit cards, payments, e- commerce, Fintech and/or technology enabled commerce businesses
Experience in driving card spends, acquiring strategy, or payment partnerships with a deep understanding of the credit card industry and India market landscape.
Relationships across key players would be valuable.Own and manage partnerships, drive business outcomes, and coordinate internal resources towards delivery of partnership goals. Develop, manage and deliver on account plans.
Experience of successfully managing strategic clients and tracking client-centric strategies within a matrixed organization.
Solution focused:
connect the dots and leverage best practices, unafraid to make timely decisions in ambiguous, high pressure situations, quick to adjust/recover and reset priorities
Positive, collaborative attitude, Prolific communicator
Ambitious team player with the ability to manage the internal & external partners requirements and tasks in time sensitive situations
Market Orientation:
Ability to deeply understand market trends, partner ecosystems, and competitive strategies
Business Acumen:
Comfort with business strategy, portfolio prioritization, go to market and tracking key performance indicators, strong problem-solving skills
Soft Skills:
Be a team player and exercise leadership without authority, communicate effectively in different contexts
Business Vision:
Growth in acceptance and spends for Credit Cards products
Customer Focus:
Deep dive in user behavior by talking to real customers, analyzing data and seeing the products used in the real world
Execution mindset:
Understand the problems we are trying to solve and work closely with engineers, designers, data scientists, and other functions to define, iterate and ship an awesome sustainable product
Communication:
Build constructive relationships, communicate effectively with internal and external stakeholders, and have a great time doing it