No further applications will be accepted for this offer, we have other related job offers that you can find below.

Billing Executive - Bengaluru, India - Cytecare Cancer Hospital

Cytecare Cancer Hospital

Verified Company

Bengaluru, India

1 month ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Title Associate:

-
Billing

Department -Patient Service

Location/Unit -Cytecare Hospitals, Yelahanka, Bangalore

Qualification:

Any graduation (mandatory) NO Diploma.

**Experience

2+year experience.**
Roles and Responsibility;

∙Communicating and coordinating with patient and the doctors

∙Managing calls and customer queries escalated by the team.

∙Identify and assess customers' needs to achieve 10/10 satisfaction rate.

∙Ability to plan & organize ones work schedule effectively.

∙Plan work schedules and monitor the duties, to ensure that the departments are manned 24X7

∙Error free billing
(IP) to be maintained.

∙Build sustainable relationships and trust with customer

accounts through open and interactive communication

∙Provide accurate, valid and complete information by using

the right methods/tools

∙Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions.

∙Follow communication procedures, SOP's guidelines and policies and implement the same.

∙Take the extra mile to engage customers

∙Ability to multi-task, prioritize, and manage time effectively

∙Stay motivated and motivate the team to deliver exceptional customer care

∙To carry out any other task assigned by higher authority.

∙Sending daily/weekly/monthly reports as specified by

department head.

Job Types:
Full-time, Regular / Permanent

Salary:
₹20, ₹30,272.77 per month

Benefits: