Workday Learning Administrator - Bengaluru, India - Raytheon Technologies Corporate Headquarters
4 weeks ago
Description
Date Posted:
Country:
India
Location:
North Gate Business Park Sy.
No 2/1, and Sy.
No 2/2, KIAL Road, Venkatala Village, Chowdeshwari Layout, Yelahanka, Bangalore, Karnataka 560064
Position Role Type:
Unspecified
Position Overview:
People Services India is looking for a strong LMS Administrator to join the People Services team as part of our Global Hub operations.
Responsibilities:
- Manage all administrative and technical aspects of the Workday LMS system, including uploading content, creating courses & curricula on the LMS, testing, assigning, maintaining, and reporting on learning content
- Maintains data integrity for the LMS, such as course descriptions, course or class changes, training content, materials, user groups, etc.
- Document of customer interactions in a ServiceNow case management system by creating, tracking, and resolving cases as well as time involved.
- Run and manage regular reporting dashboards and adhoc reporting requests
- Create and run regular reports for certifications, and other enablement efforts.
- Make recommendations for future improvements to content management, workflow processes, and user experience
- Manage Knowledge Articles and Standard job aids.
- Collaborates in current and future system enhancements, configuration changes in alignment with changing business needs
Requirements:
- 5 plus years of overall experience.
- Minimum 23 years of experience working with Learning Management Systems.
- Experience in Workday Learning / LMS preferred.
- Experience in Content curation and troubleshoot on eLearning contents issues
- Communicate effectively and possess strong business writing skills
- Proficiency in training curriculum development preferred
- Strong oral and written communication skills
- Selfstarter who is flexible, actionoriented, and possesses a strong sense of urgency
- Effectively Works with Others
- Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements
- Excellent Customer Service skills ability to communicate to all people at all levels within the organization. Must have the ability to resolve difficult customer service issues
Education Required:
-
Bachelor's or Master's Degree in HR stream from a recognized university***
_RTX is An Equal __Opportunity/Affirmative_
_ Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._
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