Female Front Office Executive Admin - Vellore, India - MEDICO HIRE

MEDICO HIRE

Verified Company

Vellore, India

2 days ago

Posted by:

Deepika Kaur

beBee Recuiter

Supervise front desk staff and oversee daily operations, including guest check-in/check-out procedures, room assignments, and cashiering functions.

Ensure prompt and courteous handling of guest inquiries, requests, and complaints to provide a positive guest experience and resolve issues effectively.
Manage room inventory, monitor reservation systems, and coordinate with housekeeping and maintenance teams to ensure accurate room availability and readiness.
Train, coach, and mentor front office staff to maintain high service standards, improve job performance, and enhance guest satisfaction.
Provide leadership and guidance to front office team members, fostering a positive work environment, teamwork, and collaboration.
Implement quality assurance procedures and standards to ensure consistency in service delivery and adherence to brand standards and policies.
Build and maintain positive relationships with guests, VIPs, and corporate clients, ensuring their needs are anticipated and exceeded during their stay