Sales and CRM Representative - Pune, India - Great wall Corporate Services Pvt. Ltd.

Great wall Corporate Services Pvt. Ltd.

Verified Company

Pune, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Sales & CRM Representative Job Description Template

We are looking to employ a dedicated, highly motivated, target driven and customer-oriented sales representative to drive sales and manage clients.

The sales representative will have to generate new business along with handling the existing accounts and following a daily work schedule to adequately ensure the satisfaction of the customers throughout all purchase levels.

Sales & CRM Representative Job Description:

Identifying new customers / promising prospects via networking, cold calling, customer referralsand other lead generation techniques.
Ensuring that all sales administration and customer service activities run smoothly.
Providing overall guidance to newlyrecruited Sales Representatives.
Maintaining accurate records of the total number of sales made, potential and existing customers, as well as sales employee performance evaluations.
Analysing sales metrics to determine whether current sales strategies are effective.
Conducting indepth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests.
Meeting sales revenue targets
Gathering and analysing all the salesrelated data.
Maintaining an accurate record of total closed sale deals.
Preparing regular sales reports and presenting them to the higher management.
Researching on competitors' products, prices, and their marketing insights.
Documenting all the aspects of sales team activities.
Prepares reports and presentations by collecting, analysing, and summarizing data.
Maintains relationships with clients by providing support, information, and guidance & oversee customer retention, reactivation, etc.
Build and sustain longlasting relationships with existing and potential clients.
Make sure the customer database is correctly segmented in order to target marketing activities appropriately.
Resolve customer complaints quickly and efficiently.
Expand the customer base by upselling and crossselling.
Understand key customer individual needs and addressing these.
Meet with managers in the organisation to plan strategically.

Skills required:

Proven sales experience with good communication skills along with customeroriented attitude.
Proficient in Microsoft Office (Word, Excel, PPT)
A team player with positive attitude & focus on customer satisfaction.
A bachelor's degree in Administration or related field.
Strong negotiation and consultative sales skills.
Excellent analytical and problemsolving skills.
Polite, good listener, confident, target driven, presenting and pitching skills, adaptable, goalorientated and selfmotivated.

Sales & CRM Representative Job Description Template

We are looking to employ a dedicated, highly motivated, target driven and customer-oriented sales representative to drive sales and manage clients.

Sales & CRM Representative Job Description:

Identifying new customers / promising prospects via networking, cold calling, customer referralsand other lead generation techniques.
Ensuring that all sales administration and customer service activities run smoothly.
Providing overall guidance to newlyrecruited Sales Representatives.
Maintaining accurate records of the total number of sales made, potential and existing customers, as well as sales employee performance evaluations.
Analysing sales metrics to determine whether current sales strategies are effective.
Conducting indepth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests.
Meeting sales revenue targets
Gathering and analysing all the salesrelated data.
Maintaining an accurate record of total closed sale deals.
Preparing regular sales reports and presenting them to the higher management.
Researching on competitors' products, prices, and their marketing insights.
Documenting all the aspects of sales team activities.
Prepares reports and presentations by collecting, analysing, and summarizing data.
Maintains relationships with clients by providing support, information, and guidance & oversee customer retention, reactivation, etc.
Build and sustain longlasting relationships with existing and potential clients.
Make sure the customer database is correctly segmented in order to target marketing activities appropriately.
Resolve customer complaints quickly and efficiently.
Expand the customer base by upselling and crossselling.
Understand key customer individual needs and addressing these.
Meet with managers in the organisation to plan strategically.