Chat Support Executive - Ahmedabad, Gujarat, India - Astute Management Solutions & Services Pvt Ltd
3 weeks ago
Description
Explain the Company's products, current promotions, and processes to clients- Provide postsale support
- Build rapport with customers through friendly, engaging communication
- Respond swiftly and courteously to customer complaints or inquiries
- Address inbound inquiries
- Collaborate with assigned loans officer and ensure alignment
- Manage and resolve customer complaints, and escalate issues as required
- Informs clients by explaining procedures; answering questions; providing information
- Follow up on customer as necessary
- Good Communication Skill (English Must)
Position :
Chat Support Executive
Experience :
In Call Center / Chat Operations Preferred
Joining :
Immediately
5 Days Working (US Shift : 04:00 PM to 01:00 AM)
Saturday & Sundays Off
Salary:
₹15, ₹30,000.00 per month
Schedule:
- Monday to Friday
- Night shift
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- What is your current Salary ?
- What is your expected Salary ?
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (preferred)
Language:
- English (preferred)
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