Customer Service Associate - Mumbai, India - COREIMPAQT-S

COREIMPAQT-S
COREIMPAQT-S
Verified Company
Mumbai, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Name of the position - CUSTOMER SERVICE ASSOCIATE
No Of Openings - 200
Age Limit - No Age Limit
Gender - Male/ Female
Type of Industry - Customer Support Process
Education - 12th, Any degree
Experience - Minimum 6 Months experience in any field
Skillset - Excellent communication skills, Should not have MTI, Should be flexible for Rotational shift, Good typing skills
CTC - 3.5 Lpa to 4.2 Lpa
Variables

  • Night Shift Allowance 150 rs everyday
  • Zeta Meal Card - INR 1100/month i.e. INR 13200/- PA
  • Internet Allowance - INR 1250/month i.e. INR 15000/- PA
  • Health insurance benefits up to INR 5.0 Lacs
  • Overtime Allowance as per business requirement.
  • Transportation Allowance/ Pickup & Drop Facility provided within (30 KM radius from Office)
Remote/Onsite? - Work from Home / Hybrid
Job timings / weekend off - Rotational week off (2 day off a week)
Brief points

  • Post sales customer problem solver
  • This is a support process (Not a sales process)
  • Associates communicate with customers

Primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

How many Rounds of Interview - 3 rounds


Salary:
₹250, ₹420,000.00 per year


Benefits:


  • Provident Fund

Schedule:

  • Rotational shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Excellent English Communication Skills

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:


  • Customer service (preferred)
- total work (required)


Language:


  • English (required)

Speak with the employer
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