Specialty Product Associate I - Mumbai, India - JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A.

Verified Company

Mumbai, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

JOB Responsibilities:

Establish release governance and framework for project and production incident management
Tracking all the project milestones (including and not limited to)
Facilitating requirement gathering
Tracking Tech-Ops Engagement
Organizing the discussion with Technology partners for requirement walkthrough
Tracking progress of project
Weekly and regular meeting with Stakeholder to drive the progress

Driving Pre

Post implementation tasks and reporting to Sr. Management
Knowledge of Uniform Customs and Practice for Documentary Credits; UCP 600,

International Standby Practices:

ISP98 & Guide to ICC Uniform Rules for Demand Guarantees URDG 758, Boycott regulations, Office of Foreign Assets Control compliance is preferred.

Ability to analyze the processes and identify improvement areas, suggest action plan to improve the efficiency and turnaround time.
Support Ops leads in driving efficiency projects. This includes but not limited to assessing service quality and identifying areas for process improvement, service or tech initiatives.
Solution oriented, manage crisis situations through proper escalation matrix.
Support a wide range of stakeholders (Product, sales, client service, partner site and Tech support)
Build effective relationships with management and internal stakeholders, also should have ability to influence them where necessary.
Possess leadership qualities to drive the department focus areas on a regular basis.

Required Skills and Qualifications

Core Skills:
years of experience in a Financial Services industry and business knowledge on Trade products is preferred

Experience of working with various stakeholders
Excellent communication skills, both written and verbal and capable of developing strong story boards to support senior management update
Exceptional organizational skills, be able to prioritize demands/tasks based on priority level
Strong analytical ability with experience in analyzing and synthesizing large data sets
Strong level of proficiency with Microsoft tools (Excel, PowerPoint, SharePoint, Project),
Knowledge of Tableau, Alteryx, Click view will be preferred
Knowledge of Global Trade Finance business (i.e. lifecycle of Import and Export across the border and Banking involvement in the process) will be an advantage
Selfstarter who is creative with a 'cando' attitude and strong work ethic
Exceptional attention to detail and problem solving skills
Ability to multitask and handle high stress while maintaining accuracy in tight deadlines
Comfortable working in a fastpaced environment
Ability to work with crossfunctional global teams and interact with all staff levels

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.