Customer Support Executive - Gautam Budh Nagar, India - Opportunity One Step Solution Pvt. Ltd.
Description
This is a relationship management role where the staff is provided with a portfolio of Prime segment customers.These customers need to be engaged with through telecalling service, and multiple products of the Bank needs to be cross sold.
These products may include Credit cards/Personal Loan/Home Loans/Auto Loans/General Insurance/Life Insurance.
DRMs needs to engage with the mapped customers so deeply that if throughout the year customer has any requirement of banking services or product needs, customer should fulfil those requirements.
Key Requirements
- Excellent communication in English + Hindi/One Regional Language (Only for South centres), any other language capability will be added advantage
- Good convincing skills
- Outspoken
- Good emotional connect
- Understanding of basic numbers
- Ability to engage in a communication and build a conversation around it
- Need for job/ambition/career orientation and ready to work in Sales environment.
Qualifications
- Optimal qualification for success on the job is: _
- _1- 2 years relevant role/ BFSI sector._
- _Fresher with Excellent Communication and Interpersonal Skills_
Role Proficiencies:
- Good communication skills in both English and local language.
- Excellent lead generation and conversion skill.
- Ability to handle pressure and meet deadlines.
- Ability to successfully work as a part of a team.
- Staying near office Location/ having own vehicle to commute to office
- Banking and Financial Services experience
- Experience in Outbound Telecalling
Salary:
₹9, ₹25,776.46 per month
Schedule:
- Day shift
- Morning shift
Work Location:
One location
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