IT Support Executive - Mumbai, India - Avi Infotech LLP

Avi Infotech LLP
Avi Infotech LLP
Verified Company
Mumbai, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description
**Job Description:
- ****Gender:
- **Male/Female.


Qualifications:


  • BSCIT
  • BCA
  • Diploma in Computer Science
  • Diploma in Electronics & Telecommunications.
**Technical Skills:
- *
  • Networking
  • Database: SQL
  • Basics of API
  • Hardware & Maintenance certification (Optional)
**Skills:
- *
  • Technical Support
  • Time management
  • Problem solving & Communication
  • Multitasking Abilities
**Experience:
- **At least 2 year experience in a customer service role; experience in a technical support role preferred


Responsibilities

  • Respond to customer inquiries regarding attendance related matters in a timely manner
  • Troubleshoot technical issues & Provide support to customers
  • Ensure customer satisfaction by providing accurate and efficient solutions
  • Coordination with the engineers.
  • Preparing SOPS & reviewing it.
**Salary Structure:
- ** 2 Lakhs

  • 4 Lakhs

Salary:
₹200, ₹400,000.00 per year


Shift:

  • Fixed shift

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

Education:


  • Diploma (preferred)

Experience:


  • 2 years (preferred)
  • Time & attendance systems (preferred)

Speak with the employer

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