Customer Care Executive-female - Malappuram, India - 18 Steps

18 Steps
18 Steps
Verified Company
Malappuram, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Hi

Greetings from 18 Steps Consultants

Our client, one of the fast-growing Trading companies, its business fields like retail chain of stores; looking for:

Position
:
Customer Relationship Executives
No


of Positions:
4

Job location:
Kondotty, Malappuram, Vengara, Kottakkal (Malappuram District, Kerala)

Experience: 0-4 years proven experience


Education:
Bachelor's degree and above


Food and Accommodation:
Yes


Gender:
Female


Age:
Max. 35 years


Responsibilities:


  • Managing incoming calls and customer service inquiries
  • Generating sales leads that develop into new customers
  • Identifying and assessing customer needs to achieve satisfaction
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.

18 Steps Consultants do not demand or accept money from Job Applicant(s).

Salary:
₹10, ₹15,000.00 per month


Benefits:


  • Food provided
  • Health insurance
  • Life insurance
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Commission pay
  • Performance bonus

Ability to commute/relocate:

  • Malappuram, Kerala: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (required)

Language:


  • Malayalam (required)
  • English (required)

Work Location:
In person


Speak with the employer
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