Process Executive - Gurugram, Haryana, India - Cognizant Technology Solutions
Description
Job Expectations:
- Should be able to communicate in English as this job profile involves interaction with customers from North American / Canadian / UK / Australia and New Zealand markets
- Analyse and process transactions accurately & on time.
- Document all transactions completed in a day.
- Make significant contribution towards collecting metrics on processes
- Maintain positive and cooperative working relationships with all.
- Collaborate with the team to achieve common goals.
- Communicate with internal and external customers to resolve issues, questions and concerns swiftly.
- Keep upgrading his/her skills as per the requirement and should be ready to shoulder new/additional responsibilities assigned to them.
Skills Required:
- Minimum qualification
- Graduate in any discipline
- 1yr to 2 years of work experience of Process Executive
- Excellent communication skills and strong command over English language/ language off support in the region
- Excellent Customer Service Skills.
- Willing to work in a shift based work schedule.
- Excellent Analytical ability, Logical approach towards problem solving.
Employee Status :
Full Time Employee
Shift :
Day Job
Travel :
No
Job Posting :
Aug
**About Cognizant
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