Last Mile - Bengaluru, Karnataka, India - DrinkPrime
Description
About DrinkPrime:
DrinkPrime is a subscription-based drinking water solution that began as a response to the unreliable supply of safe drinking water across Urban India.
Over time we have evolved into an organisation that is driven by a singular mission, to change the way people think about the water they drink.
Through our subscription-based model, we provide customers with water purifiers that use integrated technology to help them monitor the quality of the water they consume every day.
At DrinkPrime, we are on a mission to make safe drinking water accessible and affordable to every resident in India.
Purpose of the role:
We are looking for people who are excellent at problem solving, are super ambitious and at the same time, enjoy the excitement and unpredictability of working in a startup environment.
Roles and Responsibilities:
- Create a streamline process for technicians and delivery partners; to ensure on time service and installation
- Optimise the existing process to the benchmark levels to meet the rapidly changing business environment
- Build and refine performance management tools to improve quality of the technicians and the delivery partners
- Create workforce engagement programs to recognise top performers and motivate the team of technicians and the delivery partners
- Develop, implement and review operational policies and procedures
- Work with senior stakeholders
- Communicate with our customers if needed
Required Skills:
- 1 year of minimum experience in high growth operations
- Excellent verbal and written communication skills; the ability to call, connect and interact in English, Kannada and Hindi.
- Able to multitask, prioritise, and manage time efficiently
- Help promote a company culture that encourages top performance and high morale.
Pay:
Up to ₹300,000.00 per year
Work Location:
In person
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