Jira Admin - Chennai, India - IDP Education Ltd

IDP Education Ltd

Verified Company

Chennai, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Position Purpose

IDP has completed the first phase of its digital transformation which has directly contributed to the massive acceleration in the world's leading Edu-Tech business helping students fulfil their lifelong learning opportunities at the world's top universities.

Our transformation journey is far from complete, and we have an exciting range of projects utilizing our latest generation SAP SaaS suite of CRM tools, SAFE agile, AWS integration and microservices landscape and our in-house development experts.

IDP run C4C, Hybris Commerce and Hybris Marketing and have an exciting agenda to extend our innovation across the suite - and beyond.

IDP also utilize SuccessFactors, ServiceNow and a range of other best-of-breed solutions.

Company's vision

IDP's vision is to build a global platform and connected community to guide international students along their journey to achieve their lifelong learning and career aspirations.

Deliverables

We'll be relying on you to

As a JIRA Admin,

5+ years of experience in Jira, Confluence administration and customization
Configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk)
Work with business users to evaluate JIRA and Confluence plugins, determine licensing needs, and perform testing, installation and configuration of the plugins.
Evaluate and manage the usage of Atlassian addons to meet team and business needs.
Work with development and design teams to identify procedural efficiencies, such as with Jira Workflows, custom fields, etc.
Devise, test, and deploy integration's between Atlassian products and other internal tool chains.
Excellent in handling Change and Configuration Management Processes.
Understanding of JIRA APIs and webhooks, integration with various CI/CD tools.
Understanding of Web Technologies (Cloud/Amazon Web Services, Jira, HTML, CSS, JavaScript, PHP, Java Strong experience on representing SDLC model in Jira tool.
Understanding Azure DevOps tool.
Strong handson experience on Development tools & Processes
Aware of industry best practices
Generate documentation on workflows and processes implemented in JIRA to support runbooks.
Train end users on JIRA features during project deployments and with ongoing support
Recommend operational efficiencies, eliminate unnecessary work efforts and remove unwanted complexities.
Integrate JIRA with GitLab
Support and Configure Engineering Measures (Metrics) across business product lines.
To perform monthly audit of JIRA/Confluence

Relationship

System owners and users
Project team members
Product Owners
Engineering Managers
Agile Coach and Scrum Masters
Solution Architects
Delivery Teams
Learning experience
Change and Communications
Service Desk
Management
Network users
Atlassian (External)

Personal Specification:

Essential Requirements

Bachelor's / Master's degree in Technical Background
Minimum 5+ years of overall experience with JIRA Administration and One year of proven experience as a Scrum Master
Any one certificate would be an added advantage
Certified Jira Administrator Cloud (ACP-JCA) | JIRA Project Administrator (ACP-MSCP) | Jira Service Administrator (ACP-MSSP)
Experience with SCRUM and agile development processes
First level Scrum Master certification (CSM/PSM I or similar certifications)
Excellent collaboration, negotiation and influencing skills.