Cce (Customer Care Executive) - Mumbai, Maharashtra, India - Employee Hub
Description
Event Organizing. (Marketing)Events for retail Partners. (Retail Operations)Looking after fit out work of brands. (Operation)Coordinating with MEP, Security, House Keeping & Parking Team.Making Snag reports.
Coordinating with Project team for Mall renovation work.
Weekly meetings with the out source team members.
Customer service - CCE are required to interact with patrons on a daily basis and are adept at communicating with these customers in a friendly, professional mannerRetail relations - CCE act as the Mall Management voice for a shopping center and therefore must frequently interact with the media, the local community, and even law enforcementGovernment compliance - Require to coordinate with all government departments need to handle and assist all contracts and zoning ordinancesCredit control assistance - CCE is responsible for financial aspects of the Mall which including rent, CAM, Utilities collection, parking collectionRetail and service provider Communication - Responsible can effectively communicate with a diverse group of individuals, including property management, retail management, security staff, Housekeeping, MEP & Parking staff middle management, and moreRecords, Reports and inventory -CCE need maintain track inventory, record, record day to
Job Description 2 day operations SOPS, and other administrative tasks.
Handling Parking Department.
Looking after Parking checklist, Attendance & grooming standard of all staffs.
Coordinating with the retailers & their issues with the concern team & try to fix their problem ASAP.Handling Stilt Parking, LG Parking & Periphery Area.
Coordinating with Project team for Mall renovation workJob Types:
Full-time, Permanent
Salary:
₹200, ₹300,000.00 per year
Benefits:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Experience:
- Retail: 4 years (preferred)
- Customer service: 4 years (preferred)
Work Location:
In person
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