Administration Officer - Thiruvananthapuram, India - Greenvalley International School

Description

General Manager - Job description

About Greenvalley International School

We are a school and community of passionate individuals driven by a purpose to revolutionize the education system to create positive changes in society.

We are the only school in India with a personalized learning plan for every child. Come and be part of India's most innovative school chain.


Job Summary
This role is responsible for leading and managing all non-academic functions in the Schools.

The scope of responsibilities covers School financial results (revenues, pupils number, staff costs, operational costs, cash flow, capital expenditure), legal compliance, sales & marketing strategy, facility and asset management, and team management.

Responsibilities

1. Finance and Accounting Management

• In collaboration with the Finance Head, drive to meet or exceed P&L targets in terms of enrolment numbers, headcounts, costs, EBITDA
• Manage cost, drive profitability and improve efficiency, accountability, control, and visibility of the finance processes
• Responsible for all finance and accounting processes, lead and manage all statutory and reporting requirements, budgeting and forecasting, cash flow management, and taxation for all Schools and legal entities
• In collaboration with the Heads of School, lead the preparation of a yearly budget supported by a business plan including the need for capital expenditure
• Regularly monitor the financial forecast and set corrective measures to mitigate and manage risk and financial exposure

3. Human Resources Management

• Manage, lead and motivate nonacademic teams by example
• Develop a strong team spirit with open communication and a positive working environment
• Ensure adherence to the school and/or Group HR policies, processes, procedures, and guidelines
• Ensure that information is effectively disseminated and communicated to all employees
• Collaborate and ensure alignment of the various functions in the School with that of the Group as appropriate.
• Ensure regular communication, e.g. group meetings amongst the various functions in the Schools and involving the Group where applicable
• Ensure that all employees at the School understand and uphold the expected service quality level
• In collaboration with the Heads of Departments, set a comprehensive training plan for all nonacademic employees
• In collaboration with the Heads of Departments, ensure that performance objectives are set in a timely fashion, and performance is monitored and managed regularly for all nonacademic employees

4. Quality and Service Management

• In collaboration with the Head of School, set, build, and continuously seek to achieve the highest level of customer service
• Make customers and their needs a primary focus and develop and build a customer service culture
• Efficiently manage customers feedback to improve overall School operations and customer contact
• Constantly drive and seek improvement in customer service with open communication with parents, pupils, and employees
• Ensure optimum cleanliness and maintenance of the School premises
• Ensure compliance to health, safety, and security policies and procedures

5. Operational Management and Growth

• Exert strong influence and leadership over results of the School and functional departments, with emphasis on efficiency and cost management
• Continuously seek to leverage and improve productivity and efficiency in the various functions in the School through close monitoring of performance metrics.
• Collaborate on all operational and strategic issues; provide recommendations based on projections and data; oversee compliance, health & safety, and reporting
• Identify and exert a strong influence to implement innovative, disciplined, and continuous improvement processes and systems to drive quality assurance in the nonacademic processes

Person Specification

• Minimum of 10 years experience in managing a full P&L in a highvalue service environment
• A Bachelor's degree; MBA will be an advantage. Educational qualification is not mandatory.
• Strong leadership and management skills
• Experience in managing and leading various functions in an international school environment
• Experience in multiple sites facilities building and development.
• Team builder and player
• Experience in managing a diverse multicultural team
• Strong financial, organisational, social skills
• Strong influencing, negotiation, persuasive and collaborative skills
• Excellent communicator both verbally and written
• Strong focus on sales and customer service level

Salary:
₹40, ₹60,000.00 per month


Benefits:

• Cell phone reimbursement
• Food provided
• Leave encashment
• Provident Fund