Telesales Executive - Noida, India - Parmar consultancy services

Parmar consultancy services
Parmar consultancy services
Verified Company
Noida, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

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Description

Job Description:
Telesales Executive

Position Overview:
A Telesales Executive is responsible for promoting and selling products or services over the phone to potential customers. They play a vital role in generating sales leads, building customer relationships, and achieving sales targets.


Key Responsibilities:


Outbound Calls:
Make outbound calls to prospective customers using a provided list, script, or database to introduce products or services.


Product Knowledge:

Develop a strong understanding of the products or services being offered to effectively communicate their features, benefits, and advantages to potential customers.


Customer Engagement:

Engage in friendly and persuasive conversations with potential customers to capture their interest, address their inquiries, and build rapport.


Lead Generation:
Identify and qualify potential leads by gathering relevant information about their needs, preferences, and buying intentions.


Overcoming Objections:
Address objections or concerns raised by potential customers by providing accurate information and presenting suitable solutions.


Closing Sales:
Effectively guide the conversation towards closing the sale, which may involve negotiating pricing, offering discounts, or providing incentives.


Documentation:
Maintain accurate and up-to-date records of customer interactions, leads, and sales in the CRM system or relevant software.


Collaboration:

Coordinate with the sales team, marketing team, and other departments to ensure a seamless customer experience and exchange of information.


Qualifications and Skills:


  • 12th and Graduates are required.
  • Excellent communication skills.
  • Basic understanding of sales techniques, negotiation, and objection handling.
  • Comfortable working with sales targets and metrics.
  • Selfmotivated, proactive, and resultoriented.

Work Environment:

Telesales Executives typically work in an office environment, often in call centers or sales departments. They may spend a significant amount of time on the phone, engaging with potential customers.


Salary:
₹15, ₹25,000.00 per month


Schedule:

  • Day shift

Supplemental pay types:

  • Yearly bonus

Work Location:
In person


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