Itil - Mumbai, India

We are seeking an experienced and dynamic Cross-Functional ITIL Service Management Lead to drive coordinate and enhance IT service management processes across departments. ...

We are seeking an experienced and dynamic Cross-Functional ITIL Service Management Lead to drive coordinate and enhance IT service management processes across departments. · This role is pivotal in aligning ITSM practices with business goals ensuring service consistency optimizin ...

Incident Manager role requires 6+ years of experience. Job involves implementing and deploying ITIL processes. · ...

This is an Incident Management role requiring 6-10 years of experience. · ...

We are seeking a Customer Care Specialist with strong knowledge of ITIL practices to deliver exceptional support to our customers and ensure efficient IT service management. · Serve as the primary contact for customer queries via phone, email, and ticketing systems. · Log, catego ...

Act as a Single point of contact for the execution of ITIL Processes like incident management problem management change management etc designed for a single Customer or as per SIAM framework in Multi vendor Environment Capable to connect update and manage discussions with the Cus ...

We are seeking an experienced L2 Support Engineer to join a dynamic IT Operations team. · ...

We are seeking an experienced Operations Lead / Shift Lead to manage end-to-end IT Service Delivery in a 24x7 operational environment. · ...

We are hiring a Senior Developer – Production Support on behalf of our client for an exciting opportunity in Mumbai. If you have a strong background in UNIX, SQL, and ITIL processes, this role could be the perfect fit for you. · ...

We are seeking an experienced Operations Lead / Shift Lead to manage end-to-end IT Service Delivery in a 24x7 operational environment. · ...

We are looking for a Program Manager – Application Support to lead and govern end-to-end application support operations. · Own end-to-end application support delivery across L2/L3 teams. · Monitor application availability, performance, and service health. · ...

Experienced Process Assurance professional required for BFSI/Brokerage industry. 2-8 years of experience in IT Service Management, service assurance or process excellence roles with strong knowledge of ITSM tools and governance frameworks. · ...

We are looking for 5+ years of relevant experience in service level management space. ...

The Service Management Specialist is responsible for ensuring the effective delivery and continuous improvement of IT services in alignment with business needs. This role involves managing service processes. · ...

The Service Delivery Manager is responsible for the operational service delivery and the day-to-day relationship for the assigned customer accounts. · ...

Provide L2 application support for business-critical applications handle and resolve incidents service requests and problems as per ITIL guidelines perform ticket analysis prioritization and resolution within defined SLAs coordinate with L3/Development teams for complex issue res ...

We are seeking a Level 2 Engineer – Device Management with 4+ years of hands-on experience in managing and troubleshooting enterprise security devices, primarily Next-Gen Firewalls. · Key Responsibilities:Monitor and maintain the health and performance of firewalls. · Troubleshoo ...

The ServiceNow Administrator is responsible for configuring,maintaining,and optimizing the ServiceNow platform. · ...

The ServiceNow Administrator is responsible for configuring maintaining and optimizing the ServiceNow. They must administer configure ServiceNow modules Incident Problem Change CMDB Knowledge etc develop maintain workflows business rules UI policies client scripts manage user rol ...

Managing or serving as a backup for multiple ITIL process areas to ensure continuity and coverage Ensures all service management processes are executed in alignment with contractual obligations taking ownership of end-to-end performance outcomes · Managing or serving as a backup ...