Support I - Gurgaon, India - Amex

Amex

Verified Company

Gurgaon, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways.

When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.

Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.

And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Function Description:

Partner Payments (MR & Cobrand) team are part of GSM/GBS. The team manages payments to various partners across the globe for various contracts/deals set up with American Express. s

Purpose of the Role:

Process payments within SLA for all partners and ensure compliance requirements are met.

Responsibilities:

The individual will be part of the GSM
MR & Cobrand process.
Will be responsible for support payments related to various partners, which shall include calculation and payments.
The job will entail contract reviews, detailed analysis of payments and Quality check.
The incumbent should also have good communication skills, ability to challenge the status quo and identify improvements.
Shall ensure compliance with all prevalent procedures and policies linked to the process assigned to him/her.

Critical Factors to Success:

Team Player
High on Integrity
Self driven
Focused on achieving 100% quality.

Academic Background:

Must be a Graduate with Commerce background.

Functional Skills/Capabilities:

Must posses good accounting, MS Excel
Must have strong resultsorientation, resourcefulness, and flexibility to overcome significant obstacles to goal achievement in a highpressure environment
Excellent team player with strong interpersonal skills and be able to interact with multiple Employee levels / Business partners / Customers
A self starter with ability to manage change own work.

Knowledge of Platforms:

Good knowledge of making payment packages, working on excel and basic knowledge of uploading payments on Oracle.

Enterprise Leadership Behaviors

Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential
Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.

And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.