Voice Associate - Coimbatore, India - eNoah iSolution India Pvt Ltd

eNoah iSolution India Pvt Ltd

Verified Company

Coimbatore, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

About Us:

eNoah is a reputed global industry leader offering cutting-edge BPO and IT solutions worldwide. We provide best-in-class support services to Fortune 500 companies in the Integrated Health, Insurance,
Manufacturing, and Automotive domains.

With strong domain focus, our uniquely designed solutions are vertically integrated and delivered through a client-intensive, relationship-based global delivery model.

eNoah is ISO 27001-certified and HIPAA compliant. We enjoy repeating business from every one of our clients due to our uncompromising focus on complete client satisfaction. We achieve this through rigorously high standards for team expertise, emphasis on consistent quality, and strict adherence to punctual delivery schedules. eNoah's mature and established service delivery setup helps clients pilot business and IT processes with a focus on metrics-driven outcomes that exceed customer SLAs.

International Voice Process - AR Caller

JOB DESCRIPTION

Responsibility of the job

Troubleshoots consumer problems, identifies the request and take appropriate measures as per guidelines.
Provide consumer support by phone. Serves as primary contact for inbound consumers.
Tracks and documents inbound support requests and ensure proper notation of the conversation.
Meets standards of job, such as quality standards, adherence to schedule and average handle time
May provide guidance and/or mentoring to less experienced associates
Excellent customer service skills that build high levels of customer satisfaction
Excellent verbal and written communication skills along with analytical skills.
Demonstrates effective people skills and sensitivities when dealing with others
Ability to work both independently and in a team environment

Requirements-Work Experience

We hire Graduates / Undergraduates for this role.

Education

Any degree

Skills

Willing to work for Night Shift
Excellent customer service skills that build high levels of customer satisfaction
Excellent verbal and written communication skills along with analytical skills.
Demonstrates effective people skills and sensitivities when dealing with others
Ability to work both independently and in a team environment

Mode of Interview:
Face to Face / Skype

Interview Rounds:
Team Lead / Project Manager / HR

Salary CTC:2.10 Lakhs to 2.80 Lakhs per annum + Night Shift Allowance + Food (Dinner)

Venue:
eNoah iSolution India Pvt Ltd,
Classic Towers, 101, 1547, Trichy Rd,

Coimbatore

Job Types:
Full-time, Fresher, Regular / Permanent

Salary:
₹14, ₹16,000.00 per month

Benefits: