Tele Caller - Bengaluru/ Bangalore, India - timesjobs

timesjobs Bengaluru/ Bangalore, India

1 week ago

Full time

Description

Skills Required:
Should have Excellent Communication Skills and Convincing Power.
Fluent in English, Hindi & Kannada
Should be able to work with a Team
Good at Computers Data entry
Experience - 2 Years
Role - Tele caller - Lead generation
Functional Area Customer Service
Education UG - Any Graduate
Location Bengaluru / Bangalore
Day Shift Operations

Roles and Responsibilities:
Calls existing customers and asks for feedback by following a prepared script to give product reference information
Documents transactions by completing forms and record logs
Maintains database by entering, verifying, and backing up data. Keep accurate and detailed records of calls made and results achieved
Maintains operations by following policies and procedures; reporting needed changes
Maintains quality service by following organization standards
Contributes to team effort by accomplishing related results as needed
Maintain follow-ups with Clients on Regular basis : feedback - mails/phones ( communication channel)
Maintain confidentiality
Understand and manage personal performance on a daily basis
Act as a representative of the Company and represent their interests at all times
Use company script guidelines appropriately and follow detailed briefs
Record details of opportunities and lead notes

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