Service Now - India - Zensar Technologies

Zensar Technologies
Zensar Technologies
Verified Company
India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

SERVICE NOW

-

(

0098681_2

)

Description

  • Ability to understand business functionality and requirements, work on the requirements independently
  • Experience in working on requirements around the

Core Process Areas:
Incident, Problem, Change, Service Catalog, Request, and CMDB

  • Maintain integrity of existing program logic according to specifications.
  • Evaluate, troubleshoot, and perform rootcause analysis for production issues and system failures. Determine corrective action and improvements to prevent recurrence. Provide implementation/production support, as required.
  • Generic Support Functionalities like Profile Creation, Group Creation, Basic Troubleshooting for ITSM Processes
  • ServiceNow platform management including but not limited to; Service Account/Credential Management, Mid-Server Management
  • User Profile Management, Integration Management, Instance cloning and upgrade activities and Environment Management
  • Good to have knowledge and working experience in the areas of Service Mapping and CMDB

Primary Location:
India


Job Posting:
May 17, 2023


Experience Required (In Years):


Minimum

  • 5

Maximum

  • 9
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