Tele Caller- - Bengaluru, India - Ekfrazo Technologies

Ekfrazo Technologies Bengaluru, India

1 week ago

Full time

Description

Job Requirements

Job Title: Tele Caller

Company Name: Ekfrazo Technologies

Location: Bangalore

Salary: INR 1.7-3lakhs per year

Employment Type: Full Time, Permanent

Join Our Team as a Tele Caller - Excellent Communication Skills Required

Job Description:

Are you a skilled communicator with a passion for providing exceptional customer support? Ekfrazo Technologies is seeking candidates with 0 to 3 years of experience, including freshers, to join our team as Tele Callers. As a Tele Caller, you will play a vital role in responding to client queries, providing timely support, and addressing customer concerns. Join us in delivering outstanding service and building strong client relationships.

Roles and Responsibilities:

Respond to queries from clients and offer timely support as needed.
Understand and resolve client complaints effectively.
Demonstrate excellent communication skills.
Provide information about product offers and benefits to customers.
Contact potential or existing customers to introduce them to our products or services using provided scripts.
Direct prospects to the field sales team when necessary.

Frequently Asked Questions (FAQs):

1. What qualifications are required for this role?

Candidates with any graduate degree are eligible to apply.

2. Is prior experience necessary?

Experience ranging from 0 to 3 years is required. Freshers are also encouraged to apply.

3. What skills are preferred for this position?

Strong communication skills, customer service orientation, and familiarity with Microsoft Office are preferred.

4. What is the nature of the role?

This is a non-technical support role involving voice and blended communication.

Join Our Dynamic Team:

Ekfrazo Technologies offers an exciting opportunity to kickstart or advance your career as a Tele Caller. If you possess excellent communication skills and are eager to provide exceptional customer support, we invite you to apply. Be a part of our success story and contribute to our commitment to excellence.

Role: Non Tech Support - Voice / Blended

Industry Type: BPO / Call Centre

Department: Customer Success, Service & Operations

Education: UG - Any Graduate

Key Skills: Telecalling, Customer Support, Customer Service, Voice Process, Communication Skills

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