CRM Executive - Mulund, Mumbai, Maharashtra, India - Systematic Wires Pvt Ltd
1 week ago
Description
Our company is growing fast and needless to say our leadership team is growing fast personally and professionally. If you are not afraid taking challenges head-on, learning on the job and looking to make a real impact at work - Syscon is the place to beKey Responsibilities:
Job Title:
CRM Executive
Location:
[Location]
Company Overview:
[Insert brief description of the company]
Position Overview:
Key Responsibilities:
- Manage and maintain the CRM database, ensuring data accuracy and completeness.
- Segment customer data effectively to target specific demographics or customer groups.
- Monitor and analyze CRM campaign performance, providing insights and recommendations for optimization.
- Collaborate with marketing and sales teams to ensure CRM strategies align with overall business objectives.
- Assist in the development of customer journey maps and personas to enhance understanding of customer needs and behaviors.
- Respond to customer inquiries and feedback received through CRM channels in a timely and professional manner.
- Conduct regular audits of CRM data and processes to identify areas for improvement and implement necessary changes.
- Stay updated on industry trends and best practices in CRM management to continually enhance strategies and tactics.
Qualifications:
- Bachelor's degree in Marketing, Business Administration, or a related field.
- Experience (1 year to 3 years) working in CRM management or a similar role.
- Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Excel.
- Strong analytical skills with the ability to interpret complex data sets and generate actionable insights.
- Excellent communication and interpersonal skills, with a customercentric approach.
- Detailoriented with strong organizational and time management abilities.
- Ability to work both independently and collaboratively in a fastpaced environment.
- Prior experience in ecommerce or retail industries is a plus.
Skills:
- Communication
- Multi-Tasking
- Problem solving
- Self-Motivated
- Presentation skills
- Confident
- System Oriented
- Sharp Minded
- Committed
- High energy
- Task -Master
- Hard working
- Mature
- Good Background
Salary:
to 25000 Per/month
Location:
- Mulund Mumbai
Job Type:
- Full Time
Salary:
₹15, ₹25,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Education:
- Bachelor's (preferred)
Experience:
- total work: 3 years (preferred)
Work Location:
In person
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