Avp - Solution Architect, Servicenow - Bengaluru, India - Standard Chartered

Standard Chartered

Verified Company

Bengaluru, India

1 hour ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job:
Audit, Accounting & Finance

Primary Location:
Asia-India-Bangalore

Schedule:
Full-time

Employee Status:
Permanent

Posting Date: 02/Aug/2023, 7:36:24 AM

Unposting Date:
Ongoing

The Role Responsibilities

Strategy

Leads a variety of types of Service management design initiatives.
Trains others to identify and implement required infrastructure to support specific processes.
Assesses potential implications of Service Management for multiple functions or departments.
Demonstrates mastery of plausible solutions to each usecase.
Redesigns or enhances workflows to meet regulatory requirements.
Participates in the design and implementation of a supporting organizational structure.

Business and Process

Awareness and understanding of the wider business, economic and market environment in which the Group operates.

People and Talent

Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
Employ, engage and retain high quality people, with succession planning for critical roles.
Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives
Responsibility to review team structure / capacity plans.

Risk Management

Take personal responsibility for understanding the risk and compliance requirements of my role. Understand and comply with applicable laws and regulations, the Groups policies, procedures and the Group Code of Conduct.
Effectively identify, escalate, mitigate and resolve risk and compliance matters. Contribute to a culture in which all stakeholders feel safe to raise concerns and where risk and compliance matters are addressed, and misconduct appropriately dealt with.

Regulatory and Business Conduct

Display exemplary conduct and live by the Group's Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Lead to achieve the outcomes set out in the Bank's

Conduct Principles:
[Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].

Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.
B.Tech / M.Tech
More than 10 years of IT experience in multiple roles of SDLC.
Experience in UI Pages / Macros, Menus, Widgets, knowledge of OOB widgets and custom widgets, Catalogue Items, Record Producers, Workspace, Workflows, Flow designers, Flow Actions, Integration Hub, Spokes, REST / SOAP API Solutioning.
Experience in UI Scripts, UI Policies, UI Policy Actions, Variables, Variable Sets, Business Rules, Script Includes, Glide System, Glide AJAX.
Should be aware of the various solutions that exist for each usecase and be able to recommend the best solution for the process.
Experience in Service Catalogue, Knowledge Management, Scoped Applications. Experience in Reporting and Performance Analytics.
Experience in Application Development on ServiceNow, Experience in App Designer, Application Scope Access Controls.
Suitable experience in documentation of solutions provided. Experience with UML / Data Flow / Sequence diagrams.
Experience in Service Portal with JavaScript, Angular, Bootstrap, HTML, Server-Side Scripting and Style Sheets.
Should be able to understand the requirements of business and provide the right solution in ServiceNow.
Should be able to manage a group of developers and train business resources on App engine Studio.
Should possess a basic understanding of functions of each Global Process Organization.
Knowledge of ServiceNow OOTB APIs, ServiceNow best practices.
Should understand the features in App Engine Studio.
Custom App RAIC building and App Documentation.
CSA, Certified Application Developer, CIS-ITSM

Good to have Certification

Certified Master Architect

Role Specific Technical Competencies

Finance Processes
Understanding
Service Solutions
Business Partnering
Manage Change / Projects
Effective Communication
Workflows

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive dif