HubSpot Setup and Contact Management

We are hiring a Senior Manager for our financial services business to lead the inbound contact centre for customer service across all lending products and the full customer lifecycle. · ...

We are hiring a Senior Manager for our financial services business to lead the inbound contact centre for customer service across all lending products and the full customer lifecycle. · Prior experience managing inbound contact centre operations in BFSI/fintech/NBFC environments. ...

The Contact Centre Manager will lead end-to-end operations of the contact center ensuring high-quality patient interactions strong conversion outcomes and excellent service standards. · This role owns team performance process efficiency training quality and metrics while partneri ...

We are seeking an experienced and people-focused Contact Center Manager to lead and manage a team of Customer Support agents responsible for addressing customer queries across multiple channels. · ...

We are seeking an experienced Contact Center Manager to lead our customer support operations. · Bachelor's degree in Business Administration, Communications or a related field. · ...

We are seeking an experienced and people-focused Contact Center Manager to lead and manage a team of Customer Support agents responsible for addressing customer queries across multiple channels. · Lead, mentor, and manage a team of Customer Support agents handling customer intera ...

We are seeking a detail-oriented professional to scrub contact lists, import into HubSpot and retag current contacts in HubSpot. The ideal candidate will also automate the integration between HubSpot and Mailchimp enhance our marketing workflows and build a preference center in W ...

We are hiring a Senior Manager for our financial services business to lead the inbound contact centre for customer service across all lending products and the full customer lifecycle. · This role is accountable for end-to-end inbound call operations (in-house + outsourced), IVR/s ...

+This is a remote position. · +Understand the values and vision of the organization. · Protect Intellectual Property. · Adhere to all the policies and procedures. · + ...

Lead a Contact Center Operation. · Ensuring all KPI at the contact of Average calls per agent Service level Average speed to answer Average handle time Abandon rate Call Quality and C-sat scores are met. · Forecast accuracy by Conducting effective resource planning to maximize th ...

This is a full-time on-site role for a Contact Center Manager located in Noida. · ...

· Job Description: · We are seeking a manager with a strong medical background (MBBS, BAMS, Dental preferred) to drive excellence in customer servicing within our contact centre. The Manager - Contact Centre Medical Servicing will be responsible for developing and executing forw ...

We are seeking an experienced Contact Center Manager to lead Customer Support agents handling customer interactions across phone email chat etc This role will play a key part in scaling our customer support operations strengthening omnichannel service delivery and fostering a cus ...

We are seeking an experienced and people-focused Contact Center Manager to lead and manage a team of Customer Support agents responsible for addressing customer queries across multiple channels.This role will play a key part in scaling our customer support operations, strengtheni ...

Summary: · We are hiring a Contact Center Manager to manage and strengthen our SOC Service Desk function. This role is ideal for someone who has led IT support teams and now wants to grow deeper into cybersecurity. You will work closely with our SOC analysts, security engineers a ...

This is a full-time on-site Contact Center Manager located in Noida. The Contact Center Manager will oversee the daily operations of the contact center ensuring optimal performance and customer satisfaction. · ...

This is a remote position. We are seeking a detail-oriented Analyst to support our Global Marketing team in managing Marketo and Salesforce platforms. · ...

Key Responsibilities · Oversee B2C telesales operations and ensure KPI/SLA achievement. · Drive sales strategies, monitor performance, and implement corrective actions. · Manage team leaders and agents; conduct trainings, reviews, and coaching. · Maintain strong client relationsh ...

The Lead – Contact Centre Operations is responsible for institutionalising the Voice of the Customer within TVS Motor Company. · Customer Listening & Contact Centre Operations Governance · Quality Assurance & Input Integrity · ...

This is a straightforward task that requires accuracy and efficiency. · ...

We are seeking a Senior Manager – IT – Digital & CX (Contact Center) to lead the strategy, delivery, and operations of the enterprise contact center ecosystem, · ...