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Execution Executive
2 hours ago
AMA Legal Solutions Gurgaon, India**Job Description: Execution Executive - AMA Legal Solutions** · ***Company Overview** · Join AMA Legal Solutions, a leading legal powerhouse in Gurgaon. We provide quick, cost-effective legal solutions across Corporate Law, Commercial Transactions, Start-up · Advisory, and more. ...
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IT Executive
2 days ago
Mom's Belief Gurgaon, IndiaPlease find below the job description for IT- Executive. · He should experience a minimum of 2 Years as an IT executive. · **Full Job Description** · **. **He should be experienced in networking in LAN, WAN, Hardware & Software. · **.** Experience with Google workspace, Microsoft ...
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IT Executive
5 days ago
First Choice Consultant Service Gurgaon, IndiaProfile : IT Executive · Salary : Upto 25,000 (Based on interview) · Experience : Fresher or 1 Year · Location : Gurgaon, Haryana · Education : Diploma in IT · Functional Area: · 1. Knowledge of computer. · 2. Knowledge of operating IT device. · 3. Operation & maintenance. · 4. K ...
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Executive
1 week ago
Lotus Petal Foundation Gurgaon, India**Work Experience required**: 0-3 Years · **Location**: Gurgaon/Gurugram · **Role**: Executive - Grant & Content Writer · **Industry Type**: NGO/Education/Social Service · **Functional Area**: Proposal Grant Writing · **Employment Type**: Full Time, Permanent · **Role Category**: ...
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IT Executive
3 days ago
Egreen Farms Pvt. Ltd. Gurugram, Haryana, India**Job Title**: IT Executive · **Company**: VegEase · **Location**: Udyog vihar Phase IV, Gurgaon, Haryana · - **About VegEase**: · - VegEase is a dynamic and innovative company at the forefront of revolutionizing the plant · - based food industry. Committed to sustainability and ...
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Executive - It
23 hours ago
Varuna Group Gurugram, Haryana, India**Group Company**: Varuna Integrated Logistics Pvt. Ltd · **Designation**: Executive - IT · **Office Location**: Corporate Office Gurgaon (Corporate Office) · **Position description**: · **Roles & Responsibilities** · - Test plan, Test cases, Manual Testing, Functional Testing, R ...
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IT Executive
1 week ago
The Hiring Master Gurgaon, India**Role & Responsibilities** · **Opening for IT EXECUTIVE** · Experience · - 1-2yr · Location · - Gurgaon · Immediate joiner · Roles and responsibilities · - Desktop/ laptop management and maintenance · - Hardware and software knowledge · - Pc security, Windows installation, Antiv ...
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Executive
1 week ago
Macquarie Group Limited Gurugram, Haryana, India**Financial Planning and Analysis Executive** · Join our Financial Planning and Analysis team as an Executive to provide strategic insights and advice to our operating groups and senior management. You will support budgeting, forecasting, monitoring, and management reporting with ...
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Executive
5 days ago
Macquarie Group Limited Gurugram, Haryana, IndiaThe Central Funding Hub - Secured Financing (CFH SF) desk within Macquarie's Commodities and Global Markets (CGM) group has an exciting opportunity to be part of the Business Management team. · The CFH SF team is a rapidly growing, dynamic team with a mandate to expand its activi ...
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Executive
2 hours ago
Kalra properties Gurgaon, IndiaWe are Hiring a Well Educated and Better Execution Person · **Job Type**: Regular / Permanent · **Salary**: ₹15, ₹25,000.00 per month · **Benefits**: · - Flexible schedule · Schedule: · - Day shift · - Flexible shift · Supplemental pay types: · - Performance bonus · Ability to co ...
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IT Executive
23 hours ago
TANSEN EDUCATIONAL SOCIETY Gurgaon, IndiaThe job of an IT executive is to oversee the information technology needs of an organization including supervising subordinates, coordinating software implementation and upgrades. · management of School ERP system and CCTV Management. · online classrooms setup. · Handling all IT ...
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IT Executive
1 day ago
HS Oberoi Buildtech Pvt Ltd Gurugram, Haryana, IndiaWe are looking for an IT Executive for M/s · Job description · - Installation and Troubleshooting of Software, Handling Network Issues, Maintaining Network Issues including VPNs, Routers, Mainframe, Creating Firewalls, Data Security System · - Providing support for IT services, t ...
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IT Executive
1 week ago
Primetech Projects Pvt Ltd Gurgaon, India? · Who will be an experienced IT Specialist with expertise in Tools Strategy, evaluation, deployment, product selection, and architecture/design, with a strong background in IT infrastructure technologies such as operating systems, storage, and databases. As an IT Specialist, yo ...
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Executive
2 days ago
Macquarie Group Limited Gurgaon, IndiaJoin our non-financial risk team as an Operations Risk Executive. In the team, you'll ensure the control framework and governance systems at Macquarie are adhered to and continually improved to ensure risk is effectively managed. · In this role, you will work on analysing major i ...
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IT - Executive
2 days ago
Varuna Group Gurugram, Haryana, India**Group Company**: Varuna Integrated Logistics Pvt. Ltd · **Designation**: IT-Executive · **Office Location**: · **Position description**: · - Troubleshooting ofHardware /Software · - Installation ofHardware and software · - Firewall · - Intercom Phone · - Repair &Maintenance -IT ...
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IT Executive
3 days ago
Reckitt Gurgaon, India**IT Executive** · **Gurugram, Haryana** · - Support all the analytical activities for different projects, ensuring all analytical aspects of the development are effectively managed. · - Contribute in projects involving customer journey analytics, digital channel optimization, gr ...
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Executive
3 days ago
SI-UK Education Gurgaon, India**Designation**: Executive · **Location**: Gurugram (Evening Shift · - 2:00 PM -10:00 PM) · **About SI UK** · In India, SI-UK operates 19 offices with over 650 staff members. You will be joining an ambitious, growing company that represents the top institutions in the UK that off ...
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IT Executive
3 days ago
IPA Indus Parking Services Gurgaon, IndiaIndus Parking Services (IPS) is an emerging parking enforcement company located in the heart of Gurugram, India. We are a team of focused, determined, and enthusiastic professionals with expertise in managing parking spaces. We can deter unauthorized parking in commercial propert ...
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Executive
2 hours ago
Travelvor Gurgaon, IndiaNeed office Executive with good command over written and spoken English. · Looking for energetic fresher's who are ready to work hard and having good analytical and research skills. · Good knowledge of MS office & basic concept of Digital Marketing would be an added advantage. · ...
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Executive - It
1 week ago
JLL Gurgaon, IndiaJLL supports the Whole You, personally and professionally. · Executive - IT · Property and Asset Management · Job Overview · You will be the face of JLL at the client's site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong ...
Executive/Sr Executive - Gurgaon, India - timesjobs
Description
General Description The Customer Service Executive attracts potential customers by answering product and service questions; suggesting information about other products and services.
Key responsibilities & Accountabilities Ability to work effectively in a team environment. Pleasant, professional, and courteous personality skills.
Active listener phone etiquette.
Appropriate responding ability to customers.
Ability to multi-task, prioritize and manage time effectively.
Identify and escalate priority issues and reporting to the high-level management.
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Take the extra mile to engage customers and ensure customer delight.
Job Description [Mandatory] Handle incoming calls and resolve the customers concern and maintain the AHT, CSAT, Quality, daily productivity time, and other applicable metrics.
Resolve matter by clarifying the customers needs and determining its cause; Offering the best solution to resolve the concern.Build sustainable relationships and trust with customers through open and interactive communication.
Identify and assess customers needs and determine the query to ensure first call resolution.
Education Requirement [Mandatory] Graduate/undergraduate in any stream.
Mandatory Profile Requirements (Competencies & Skills) Fluent in English and Bengali languages. Should be able to read the Bengali language.
Inbound customer support experience Min. 0.6 Months.
Willing to work in a 24/7 environment (Work from the office).
Desired Profile Requirements [Good to have] 1 years of calling experience in a customer care process
Special Requirements/Certification [Optional] NA