Communication Executive - Mumbai, India - Universal Education

Universal Education

Verified Company

Mumbai, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Position:
Communication Executive - Admissions

Organization:

We are a Mumbai-headquartered formal education services organization with over 50 KG-to-PG institutions across 9 cities across India and the UAE.

With more than 50 years in the education industry and a workforce of more than 4000 professionals, we touch the lives of more than 40,000 students every year.

Synopsis:

On a daily basis, the incumbent speaks to parents who are looking for the right school for their child by responding to leads in the CRM system.

They help these parents by giving them the right information and guidance about the school with the objective of setting up counselling meetings for admission in the school.

The key deliverable of this role is to maximize conversion of leads into meetings.

We are looking for someone with strong spoken English skills, a flair for talking to new people and striking a rapport with them and the ability to communicate effectively.

Key Skills
Flair for connecting with new people, mostly over the phone and striking a rapport with them

Target-oriented attitude

Process-oriented mindset

Detailed Job Description:

Scheduling:
Promptly call all parents who have enquired at the school for admission through various channels with the objective of scheduling meetings at the school campus

Adherence to Process:
Ensures that all the steps of the lead management process are followed.

Conversions:
Maximize conversion of leads to meetings while adhering to the various criteria defined in the process.

Reporting:
Maintains and processes all the leads and related data through sophisticated CRM software.

Salary:
₹25, ₹30,000.00 per month

Schedule: