Executive Operations - Bengaluru, India - Practo Technologies
Description
Responsible for all Hospital Operations during Night shift hours.- Night Audits of all hospital areas.
- Attend to VIP admissions in the night hours.
- Ensure smooth Emergency department operations in the night.
- Address patient complaints and provide solutions / escalations.
- Review and Analysis of the various types of billing process like Cash, Corporate, and TPA's;
- Responsible for cash collection & handover to concerned authority.
- Ensure timely submission of all insurance pre auth documents as per guidelines.
- Respond to all insurance process queries.
- Ensure billing done as per agreed tariff and reducing the disallowances.
- Segregation of non medical expenses & to ensure collection of copay at a time of bill closure.
- Performing the day to day admissions.
- Detailed counseling the patients regarding the admissions and hospital protocols.
- Coordinating with ward and lCU Nursing staff regarding the ward allotment
- Feeding all the necessary referral details at admission in the system coordinating with Marketing Executive.
- For Cash Patients, the patients / attainders are properly counseled along with approximate costing / depositing the advance.
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