Telesales Executive - Mohali, India - Deep Ayurveda
Deep Ayurveda
Mohali, India
Verified Company
1 week ago
Description
Key Responsibilities
- Responsible to handle inbond & outbound calls and regular follow up on leads assigned.
- Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
- Selling wellness products over the phone and achieve the targeted sales numbers & value, set quality parameters
- Understand the Customer requirements and Explaining the product features in detail and how to use the wellness packages.
- Address all the issues / grievances of customers and provide the right customer experience.
- Capture the insights from customer interactions and share it with the internal team.
- Strictly adhere to the process requirements.
Skill and Competencies required:
Functional
- Business Knowledge Process Knowledge
- Wellness Product Knowledge
- Customer Orientation
- Language skills English / Regional language
- Telemarketing / Selling Skills
- Basic computer skills MS Excel, Word
Behavioral
- Values Integrity / Honesty / Respect
- Communication Oral & Written skills / Listening
- Executive Presence
- Business / Telephone Etiquette
- Influencing Skills
- Empathy
- Selfdriven / Initiative
- Ability to manage stress
- Willingness to learn
Salary:
₹15, ₹20,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Night shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Work Location:
In person
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