Project Coordinator - Remote, India - Clario

Clario

Verified Company

Remote, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Join our PMO office as an eCOA Project Coordinator and partner with Clario's Project Managers to coordinate eCOA clinical studies, ensure client satisfaction - and make a positive impact on patients' lives

As an eCOA Project Coordinator, you will

Deliver superior customer service by providing best business practices and support in using Clario's products for the duration of client's clinical trials
Work and collaborate with project team/s of diverse talents (Project Manager, Data Management, Archive team, etc) in development and delivery of Clario products to help clinical research industry obtain high quality data.
Pro actively manage lifecycle of issues from being reported by customer to its resolution by the support and development teams.
Record and track key project monitoring and tracking metrics.
Meet regularly with clients via phone and/or web to provide weekly monitoring updates, track on going issues and communicate project status.
Meet regularly with Team Leader to discuss workload, communicate project issues and address individual development.
Fulfill Project Coordinator study specific tasks during each phase of the project.
Development (Study Documentation, Deployment Planning, Internal Training)
Monitoring (Project Reporting, Issue management and resolution, Project process improvements, Mid Study Changes, Inventory management)
Close Out (Data reconciliation and resolution, Inventory reconciliation, Study documentation management)
You may also work to Ensure compliance with timely training completion/documentation, Respond to customer inquiries and participate in customer calls/meeting upon Project Manager request, Take the lead in managing various aspects of a project as requested and Work on related projects and tasks as assigned.

The duties and responsibilities listed in this job description represent the major responsibilities of the position. Clario reserves the right to amend or change these duties. Other duties and responsibilities may be assigned, as required. This job description and any attachments do not constitute or represent a contract.