Quality Analyst- Service desk - Mumbai

We are seeking a Service Desk Analyst with proficiency in Portuguese to provide Level 1 and Level 1.5 technical support for end-users. · ...

We have an excellent opening for the position of IT Technical Service Desk. · Creating tickets, monitoring mails, keeping follow up for every ticket till the closure. · Escalating and routing the tickets to the next level team with proper support metrics. · Maintained hardware an ...

We are seeking a dynamic and experienced Service Desk Trainer to deliver and continuously enhance training programs for aspiring IT support professionals. The ideal candidate will have a strong grasp of ITIL practices, in depth knowledge of service desk workflows, and a solid fou ...

The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests. · The primary Service Desk Agent role is that of providing first level support through taking calls, cha ...

This is a full-time service desk trainer position at EduBridge in Mumbai (Thane). The Service Desk Trainer will design and deliver training programs related to IT service desk operations. · ...

The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests. · ...

MS Engineer L1 service management position requiring minimum 2 years of experience in similar operations. · ...

MS Engineer L1 Service Management. · ...

We are seeking a highly skilled Service Desk Engineer to join our team. · The successful candidate will be responsible for providing technical support to our customers, · resolving technical issues and ensuring high levels of customer satisfaction. ...

The Service Desk executive shall be responsible for receiving all complaints. · ...

We're Hiring | Service Desk L1 (IT) First point of contact for end-user IT support Handle incidents & service requests via calls, emails, chat & portal Follow ITSM processes , SLA , TAT & KPI standards Ensure high customer satisfaction & process improvements · ...

A global business that empowers a brighter future by connecting people with their assets. · ...

Own and manage scheduling and ticketing operations for Nikes Quarterly Health Checks (QHCs) and Work Order Tasks (WOTs). · ...

This role involves providing IT support to customers on the service desk. The ideal candidate will have experience working on a service desk and knowledge of Active Directory, Service Now, and ITIL processes. · ...

The Service Desk Manager is responsible for managing the day-to-day operations of the India-based CX team, overseeing workload distribution and career development. · ...

The objective of this position is to provide both proactive and reactive first-line technical support across all sectors of Travelex. · Deliver best practices of call management: · To ensure that all calls are logged accurately within IT Service Desk. · ...

TCS is a global leader in the technology arena and we are looking for a Service Desk Specialist with hands on experience in IT Help Desk and Remote Support. · ...

The objective of this position is to provide both proactive and reactive first-line technical support across all sectors of Travelex. · ...

The Service Desk Engineer will manage tickets using ITSM tools, track SLAs, act as primary point of contact between engineering team and end-users. · ...

· QualificationsAny GraduateMinimum 1 Year experience in Technical Support/Service Desk ...

This is an entry-level position for IT Service Desk Support (L1) where you will provide first-level technical support to users via phone, email, chat or ticketing systems. · Any graduate (BCA,BSc IT,BTech,Diploma in IT,equivalent preferred) · ,Freshers are welcome to apply · ,BAS ...