Customer Service Associate Iii - Bengaluru, India - TE Connectivity

TE Connectivity

Verified Company

Bengaluru, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

ROLE OBJECTIVE
Supporting all transactional tasks of the TE Order-to-Cash Process playing a key role in the whole business success. The team will support in the background the whole Customer Service Organization, intercompany business.

Responsibilities:

To deliver extraordinary customer experience:

As a customer facing function we always need to ensure that each and every customer turns into a promoter of TE.

We need to fulfill the demanding nature of our customers and exceed their expectations by delivering extra ordinary customer experience on every inquiry.

Creating a network with support functions and acting in accordance with TE Values to meet our objective of ECE. Delivering swift results to exceed expectations.

Order Management - Entry of paper/fax customer purchase orders into TE SAP order management system.

Completely and accurately enter all relevant purchase order data elements including part numbers, shipping and billing information, and any special instructions.

Orders are to be created per documented work instructions. Utilize TE Knowledge Base to resolve technical/procedural issues while doing the daily task.

Skills:

Education:
Any Graduate

Required: