Front Office Executive - Nashik, Maharashtra, India - Ace Consultants

Ace Consultants

Verified Company

Nashik, Maharashtra, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

WE ARE HIRING

Job designation:

Front Office Executive : Resort

Job location:

Igatpuri

Salary:

10,00018,000 per month

Experience:

Total experience:

1 years of experience in a front office or guest service role within the hospitality industry.

Minimum experience:
6 month of experience in front office

Education:

High school diploma and hospitality management or related field preferred.

Skillset:

Good communication skills
Proficiency with MS Office
Proficiency in computer systems and reservation software.

IMMEDIATE JOINERS REQUIRED

FULL TIME

Profile Introduction:

Join our team as a Front Office Executive at our esteemed resort.

As the first point of contact for our guests, you will play a crucial role in ensuring exceptional guest experiences from the moment they arrive.

If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for hospitality, this opportunity is perfect for you.

Responsibilities:

Greet guests upon arrival and provide them with information about resort facilities and services.
Check guests in and out efficiently, ensuring all necessary documentation is completed accurately.
Handle guest inquiries, requests, and complaints promptly and professionally.
Manage reservations, including room assignments and special requests.
Coordinate with housekeeping and maintenance teams to ensure rooms are clean and ready for guests.
Process payments, handle cash transactions, and maintain accurate records.
Maintain a tidy and organized front desk area.

Requirements:

Proven experience in a similar role within the hospitality industry.
Excellent communication and interpersonal skills.
Strong customer service orientation with the ability to handle difficult situations diplomatically.
Proficiency in computer systems and reservation software.
Attention to detail and ability to multitask effectively in a fastpaced environment.
Flexibility to work shifts, including evenings, weekends, and holidays.

Salary:

₹10, ₹18,000.00 per month

Schedule: