Learning Business Partner - Gurgaon, India - UnitedHealth Group

UnitedHealth Group
UnitedHealth Group
Verified Company
Gurgaon, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.

The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Come make an impact on the communities we serve as we help advance health equity on a global scale.

Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and **your life's best work.

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Primary Responsibilities:


  • Independently works with crossfunctional teams focused on enabling client stakeholders to develop their teams and organizations through learning and development interventions
  • Focuses on strategic partnership with the business leader/s for team development aligned to the strategic business priorities. Provide consulting on effective learning strategies, as appropriate (e.g., coaching other trainers, Trainthe Trainer, Instructional Designers)
  • Initiate and manage endtoend responsibilities of multiple Learning and OD projects. Including owning and supporting deployment, adoption, and handover of transformation projects into BAU to stakeholders
  • Serve as a thought leader by staying up to date on the latest research and current trends that promote healthy organizations and effective leaders and teams to detect and understand capability opportunities across various systems of the organization using the lens of learning and development
  • Be the face of the function to the business and one point of contact for all Talent related Interventions to drive business outcomes
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or reassignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Facilitating Talent Development Sessions

  • Facilitation of inperson classroom/ webinar sessions on Manager Development Programs
  • Conduct appropriate preparation to ensure full understanding of training content and objectives prior to delivery (e.g., trainthetrainer, facilitator guide, realworld examples, rehearsal/dry runs)
  • Collaborate with appropriate resources (e.g., instructional designers, business partners, SMEs, business leadership) to facilitate development of appropriate learning objectives and curricula
  • Identify, understand and prepare the appropriate training technology to ensure effective learning (e.g., WebEx, MS-Teams, SharePoint, LearnSource and similar tools)
  • Leverage Subject Matter Experts as needed to ensure that appropriate learning content is accurate and current
  • Ensure that the training delivered (including vendor driven training) complies with learning objectives and meets organizational needs (e.g. based on audience analysis, organizational knowledge)
  • Comply with all required policies, regulations and procedures applicable to the learning process (e.g., CMS, HIPAA, HR policies, Country Specific policies)
  • Gather learner feedback during the facilitation process to support effective knowledge transfer and make appropriate adjustments to the facilitation process (e.g., periodic knowledge checks, assessments, polls)
  • Support learner understanding of how learning content applies to their job role/function, and the achievement of their business goals
  • Demonstrate appropriate teaching method, style and pace to optimize learning, adopting different delivery approaches/mechanisms as needed (e.g., technology usage, questioning techniques, story generation)
  • Ensure/provide training coordination/support to facilitate delivery of effective training (e.g., room coordination, supplies/materials, enrollments, scheduling)
  • Contact learners' / leadership during or after the facilitation process, as needed (e.g., to communicate learning progress, behavioral issues, attendance issues)
  • Provide posttraining support to learners, as needed (e.g., outstanding questions/issues, parking lot items, unmet expectations, additional copies of learning materials, onthe job support)

Reporting & Analysis

  • Complete all necessary reports for Program facilitated and send them to all stakeholders in a timely manner
  • Generate/analyze reports on training processes/outcomes, and distribute to applicable audiences as appropriate
  • Engage with learners posttraining to obtain additional feedback on training effectiveness (e.g., oneonone meetings, followup surveys)
  • Provide ideas to enhance learning based on experience with learners (e.g., course,
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