Assistant Team Leader WFM - Gurugram

The Head of Workforce Management (WFM) is responsible for leading the WFM & MIS Center of Excellence (COE) and managing end-to-end workforce planning and reporting for the India business unit.The role oversees forecasting, capacity planning, scheduling, real-time management, and ...

Business Analyst · Ready to shape the future of work? · At Genpact, we don't just adapt to change—we drive it. · Ai and digital innovation are redefining industries, · and we're leading the charge. · We're seeking a Business Analyst who will play · a key role in building advanced ...

Please find below requirement with one of our premium clients in Gurugram, Noida, Hyderabad, if you are not interested or avaialble at present, please help referring any of your friends or colleagues looking for this opportunity - · Job Title: Kronos Functional Consultant UKG PRO ...

Strategic Workforce Planning & Transformation. Develop methodologies, build/buy technology and team. Define Target operating model and ways of working with Functions, Delivery and central support functions HR. Tech, Fin. · ...

The Director of Workforce Management is responsible for setting up and leading the workforce management function across geographies. · A summary of the job responsibilities includes:Developing methodologies, building technology and team. · Defining target operating models and way ...

Job Title: Workforce Management (WFM) Executive Customer Service Operations · Location: Gurugram, Haryana · Reports To: Manager Customer Service Operations · Role Overview: · The WFM Executive will play a key role in ensuring smooth and efficient operations within the Customer Se ...

+ Job Title: Director : Workforce Management Leader · Job Summary: · This role will oversee strategic workforce planning & transformation for KDN. · Responsibilities include setup of green-field WFM function, · +Demand Forecasting & Capacity Planning: Medium-range planning, · +Te ...

Ready to shape the future of work · At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced tech ...

Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, · and we're leading the charge. · ...

Manager · Gurugram · ...

Ready to shape the future of work · At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced tech ...

Ready to shape the future of work? · At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. · If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to ...

Role & responsibilities · Lead and manage the overall operations of the call center, including inbound/outbound customer service, technical support, or sales teams. · Develop and execute strategies to improve service quality, customer satisfaction, efficiency, and team performanc ...

+Job summary · We are seeking experienced Banking Operation Analyst to manage and resolve customer interactions through digital channels. · +Key ResponsibilitiesManage and resolve customer interactions through digital platforms using multiple systems. · Raise customer pain points ...

The Data Analytics Manager is responsible for providing strategic analytics across the Global Contact Center. · The position requires leading the Data and Analytics team in executing key functions such as data governance and management leadership. · 3+ years of Contact Center Exp ...

We are looking for powerhouse leaders from Assistant Managers to Senior Manager's to join our expanding team. · ...

Job Profile: Operations Manager ( International BPO Process ) · Job Summary · We are hiring an experienced and dynamic Operations Manager to lead. The role requires strong operational control, client management expertise, and the ability to drive performance, quality, and profita ...

+ Business Analyst - WFM-BFS · Ready to shape the future of work? · At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. · From large-scale models to agentic AI, our breakthrough solutions tackle ...

About Payoneer · Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the ...

Ready to shape the future of work?  · At Genpact, we don't just adapt to change—we drive it. AIand digital innovation are redefining industries, and we're leading the charge.Genpact's AIGigafactory, our industry-first accelerator, is an example of how we'rescaling advanced techno ...