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    Senior Analyst - New Delhi, India - Thought Arbitrage Research Institute

    Thought Arbitrage Research Institute
    Thought Arbitrage Research Institute New Delhi, India

    4 weeks ago

    Default job background
    Engineering / Architecture
    Description
    Job Profile and Description

    Job title and profile:
    Senior Analyst

    The position is for a Senior Analyst who will be part of the External Ombudsman Team at Thought Arbitrage, assessing ethical business conduct, abuse, fraud and other complaints received through the Vigil Mechanism of various corporate and other clients.

    Apart from this, the candidate will assist in desk research and other project activities based on organisational requirements and the skills of the candidate


    The position is for a full-time candidate, on location in New Delhi and the candidate will be reporting to the Director and Senior Manager.

    Primary job description

    • Understanding complaints received through the Vigil Mechanism of various clients
    • Conducting preliminary assessments of complaints
    • Interacting and communicating with complainants
    • Drafting assessment reports
    • Adhering to the Service Line Agreement (SLA) commitments
    • Visits to the clients, meeting with complainants either in person or online
    • Assisting the Senior Manager to report back to our clients
    • Research and analysis for other projects including economics, public policy, corporate governance
    Qualifications and experience

    • A Master's degree accompanied by analytical skills
    • A minimum of 10 years of experience in dealing with people, processes and analysing and probing situations
    • Candidates looking to re-enter the workforce following a gap may also be considered
    Key skills

    • Strong verbal and written communication skills, particularly English.
    • Strong critical thinking, problem solving and analytical skills
    • Time management ensuring prompt submission of client reports
    • Knowledge of MS Office – Word, Excel, PowerPoint
    • Highest levels of ethics and integrity
    • Team player
    Compensation
    Negotiable, commensurate with industry standards

    We will provide adequate training and support to enable the right person excel in the role and with the organisation
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