Customer Service Associate - Noida, India - Brandmuscle

Brandmuscle

Verified Company

Noida, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

About Local Marketing Sales Consultant
The Local Marketing Sales Consultant is responsible for the local partner communication and implementation of client marketing programs. It is both an inbound, outbound and consultative sales role fostering a relationship with our local affiliates.

Responsibilities

Keeping accurate records of conversations and affiliate relationships utilizing a CRM system
Maintaining ongoing communication around marketing programs and campaign performance with clients and collecting their feedback for ongoing program growth
Project management of many local client marketing programs
Collaborating, internally, to grow and develop marketing programs
Processing claims and associated details for media orders
Providing ongoing feedback and assessment of project status and issues to managers

Requirements:

Bachelor's degree in marketing, communications, or a related field is required
13+ years marketing or advertising experience
Experience within technology or professional services preferred
Customer service oriented and professionalism in dealing with difficult customer situations
Strong knowledge of Digital Marketing Programs and Strategies
Tech savvy with an ability to learn and work in multiple systems simultaneously
Well versed in use of Microsoft office products (Excel, PowerPoint, Outlook)
Detailoriented and excellent organizational skills
Selfstarter, ability to work without direct supervision
Availability to occasionally accommodate various working hours as client workload requires
Superior communication skills; both verbal and written

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