Captain - Pune, India - Hippie@Heart
Hippie@Heart
Pune, India
Verified Company
1 week ago
Description
Always greet and welcome guests promptly in a warm and friendly manner.- Always thank and give fond farewell to guests conveying anticipation for their next visit.
- Assist guest with table reservation.
- Assist guest while seating.
- Ensure guest are serviced within specified time.
- Has a good knowledge of menuand presentation standards.
- Speak with guests and staff using clear and professional language.
- Able to answer any questions regarding menu and assist with menu selections.
- Able to anticipate any unexpected guest need and reacts promptly and tactfully.
- Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
- Serve food coursesand beverages to guests.
- Settables according to type of event and service standards.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Check with guests to ensure satisfaction with each food course and beverages.
- Responsible for clearing, collecting and returning food and beverage items to proper area.
- Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
- Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
- Present accurate final bill to guest and process payment.
- Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
- Ensures that hotelbrand standards and SOP's are consistently implemented.
- Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.
- Completes the daily responsibilities that are set for each individual shift.
Job Types:
Full-time, Permanent, Fresher
Salary:
₹12, ₹20,000.00 per month
Benefits:
- Food provided
- Paid time off
Schedule:
- Rotational shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Deccan Gymkhana, Pune , Maharashtra: Reliably commute or planning to relocate before starting work (preferred)
Experience:
- total work: 2 years (required)